St Mark’s Care Team exists to ensure an effective and prompt pastoral response is given to those who need it in the community of St Mark’s and Newtown. We recognise that many people have experienced hardship, trauma and sometimes bereavement due to the coronavirus pandemic, and are carrying their burdens alone. We also recognise the increase in mental health problems that many are experiencing such as depression, anxiety, stress and loneliness. The aim of this team is to provide a listening ear and basic supportive outlet to those who need it and to share the burden. The team is run by volunteers and is not a counselling service, nor are the team able to make any formal diagnoses. We will however, do what we can to walk alongside you with whatever you’re carrying.
What we can offer?
- Occasional practical support
(e.g. emergency shopping, basic DIY as negotiated with volunteers)
How to access support?
Call our dedicated phone number and leave us a voicemail (we won’t answer straight away, messages are monitored by members of the team). Tell us who you are and why you’ve called and leave us a number to call you back. A volunteer will get back in touch with you as soon as is possible. An online form will also be available on our website.
We can offer up to 6 conversations in any 3-month period for around one hour each. You might speak to a different volunteer each time. If you feel that you need further support, you may be signposted to other more appropriate services.
All conversations are confidential; however we reserve the right to take appropriate action if a safeguarding concern arises.